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Privacy Policy

PRIVACY POLICY

Privacy Policy

1. Our Commitment to Your Privacy
E Built NZ Limited is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, complete a purchase, or apply for a trade credit account.

2. Information We Collect
We collect personal information necessary to process orders, manage trade accounts, and optimize website performance, including:

  • Contact and delivery details (Name, business name, postal address, physical delivery address, email, phone numbers).

  • Trade application details (Company registration, trade references, director information, Ministry of Justice credit check authorizations where applicable).

  • Technical and browsing data (IP address, device type, browser information, pages visited, and traffic patterns).

3. Use of Cookies & Analytics (Google, Bing, Advertising)
Our website uses cookies, tracking pixels, and web beacons to enhance your user experience, track site analytics, and serve relevant advertising. Specifically:

  • Google & Bing Analytics / Tag Manager: We utilize Google Analytics and Bing Webmaster tools to analyze website traffic and visitor behavior.

  • Google AdWords & Remarketing: We use conversion tracking and remarketing cookies in compliance with Google Advertising Terms to display tailored promotions to recent site visitors.

  • You can manage or disable cookies at any time through your web browser settings.

4. Third-Party Data Sharing
We do not sell or rent your personal information. We share relevant data only with trusted third-party service providers essential for business operations:

  • Payment Processors: Secure payment gateways (e.g., Stripe) to process credit and debit card transactions securely.

  • Freight & Logistics Providers: Delivery carriers and freight partners to dispatch and transport your orders.

  • Credit Agencies & Debt Collection: Credit reporting agencies to assess trade credit applications, verify identity, or report defaults.

  • Regulatory & Legal Authorities: Where required by New Zealand law or court order.

5. Secure Data Storage & Security
Your information is stored on secure, encrypted private servers and cloud infrastructure with access restricted to authorized personnel. While we implement industry-standard administrative and technical safeguards, no online transmission is 100% guaranteed.

6. Your Rights & Complaints
You have the right to request access to any personal information we hold about you and to request corrections. To exercise these rights or raise a privacy query, contact us at [email protected]. If you are unsatisfied with our response, you may lodge a complaint with the New Zealand Privacy Commissioner.